Vision: To become a global center of excellence for NCLC/RPA development, acting as a catalyst for Bosch Digital's digital transformation journey.
Description:
- Finance:
- Improve cost structure and operational efficiency.
- Increase revenue, profit, and customer value.
- Customer:
- Increase profitability, usage, growth, and loyalty.
- Focus on resources and customer relationships.
- Internal Process:
- Optimize processes and automation.
- Strengthen cooperation.
- Learning & Development (L&D):
- Invest in human capital, information capital, and organizational capital.
- Readiness and Engagement:
- Ensure readiness for change and employee engagement.
Strategic Objectives:
- Enhance the capabilities of the NCLC/RPA development team
- Standardize the NCLC/RPA development process
- Accelerate the development and deployment of NCLC/RPA solution
- Increase customer retention rate
- Encourage learning and knowledge sharing
- Attract and retain talent
The strategic map of Chapter NCLC/RPA outlines a clear path to achieve the goal of becoming a global center of excellence for NCLC/RPA development.
The map focuses on enhancing team capacity, standardizing processes, encouraging learning and knowledge sharing, and accelerating the development and deployment of solutions.
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